Shipping policy

Shipping & Delivery Policy

Last updated: July 19, 2026

Shipping Options & Rates

We want to get your orders to you as quickly and smoothly as possible. We offer the following shipping methods:

• Free Shipping: Available for all standard orders over SAR 300. Delivery typically takes 2–7 business days.

• Standard Shipping: For orders under SAR 300, a flat shipping fee of 25 applies. Delivery typically takes 2–7 business days.

Please Note: All delivery dates and times provided are estimates given in good faith. In some cases, a third-party supplier may manage our inventory and handle the shipping of your products.

International Shipping

We proudly offer international shipping to the following countries:

• Saudi Arabia

• United Arab Emirates

• Qatar

• Bahrain

• Kuwait

• Oman
  

Note: Free Standard (2–7 business days) shipping is valid on international orders. International deliveries may be subject to local import taxes, duties, and customs restrictions over which we have no control. You are responsible for complying with your country's local laws and covering any such additional fees.

Questions?

If you have any further questions or comments regarding your delivery, please reach out to us:

• Phone: +966 559952304

• Email: onna@swans.sa